Shipping policy

Joynt Shipping Policy

Last updated: October 2, 2026

Shipping Is Free

We offer free shipping on every order within our shipping zones; the cost is built into our product pricing, so there's nothing extra at checkout.

Processing Time

Orders are processed within 1–3 business days of purchase for the large majority of orders. During high-volume periods (launches, sales, holidays), processing may take slightly longer; we'll note this at checkout if it applies.

Delivery Time

Once your order ships, delivery typically takes 7–15 business days, depending on your location. Combined with processing, most orders arrive within 8–18 business days of purchase. These are estimates based on current information from our fulfillment partner, not guarantees; carrier and customs delays can occasionally extend this.

If we become aware your order will take longer than this estimate, we'll notify you by email and offer the choice of waiting for a revised delivery date or canceling for a full refund.

Order Tracking

You'll receive a shipping confirmation email with tracking information once your order ships. Please allow 24–48 hours for tracking to update after it's first issued.

International Orders and Customs

We ship to many countries outside the U.S. and Canada. International orders may be subject to customs duties, import taxes, or fees charged by your country; these are the responsibility of the recipient and are not included in your order total.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided at checkout; if a package is returned to our fulfillment partner for this reason, reshipping costs may apply.

Lost or Missing Packages

If your tracking shows delivered but you haven't received your package, or your order hasn't arrived within 20 business days of shipping, contact us at support@joynt.fit and we'll look into it right away.

Contact Us

Email: support@joynt.fit